SPEAK OUT: Did H&R Block Error Delay Your Tax Refund?
Up to 600,000 returns reportedly were affected nationally. Share your thoughts.
Well known income tax preparer H&R Block acknowledges making an error on 2012 income tax returns that could delay up to 600,000 refunds.
The problem reportedly stems from a change in the way the IRS processes “yes” or “no” questions on the forms. The IRS previously accepted a blank field to mean “no” on the form. However, this year it requires physically entering the answer “no.”
Block has a tax-preparation outlet at the Walmart in Suwanee, as well as other locations in Gwinnett.
The delays related to the filing errors reportedly are creating concern among college students applying for financial aid, which requires tax information.
Consumer feedback and Block updates are on the H&R Block Facebook page.
-- Were you affected by this H&R Block error? Share your tax experiences in the comments below.
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Lisa Dawson
10:01 pm on Wednesday, March 13, 2013
Will h&r credit their customers for the 2012 tax error made it will be fair to the customers. It's not customers fault hh& block hasn't trained their employees properly. Turbo tax & many other tax offices new about the error so what's the problem with h&r block. H&r block has been doing my taxes for years i just get it. H&R block has lost a customer. H&R Block needs to take of their customer.
sheona
12:50 pm on Thursday, March 14, 2013
^^^ I agree with you Lisa. I filed Jan. 25th, and I did not hear anything from hr block about this issue, not a phone call, letter in the mail, email....nothing. it wasn't until I spoke with an irs agent who notified me of the software glitch. I have been doing my taxes with hr block for going on 10 years now...I will NOT be returning next tax year. I'm waiting for my local hr block branch manager to return my call about a refund of my fees.
Steve Burns
12:59 pm on Thursday, March 14, 2013
Thanks for the comments.
Jim
6:00 pm on Sunday, March 17, 2013
Filed Feb 13th, Still no word from HR Block and no refund